over 25,000 products
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Governance

Our business is built on strong ethical values

We are committed to ethical, transparent, and sustainable practices guided by our Responsible Sustainable Partner Strategy and robust environmental, social, and governance principles.

We’re committed to

Equal Opportunities
Safety
Ethical Purchasing
Charity
Environmental Management
Human Rights
Upholding Legislation

Core principles

Awareness

At the heart of SMI's ethos lies our core principles, values, and objectives, forming the bedrock of a culture of safety, learning, development, empowerment, and responsibility.

Each stakeholder, be it employees, suppliers, or customers, plays a crucial role in supporting our ongoing journey.

We remain committed to educating, implementing, and refining our ESG 2030 strategy and business approach, ensuring alignment with the directives of our CEO, Board of Directors, and Senior Leadership team.

Baseline Compliance

Upholding laws and regulations is non-negotiable, with a commitment to surpassing governmental standards. We conduct regular risk assessments and audit programs while securing ISO 9001, ISO 14001, and ISO 45001 certifications.

Our focus extends to environmental policies, health and safety measures, combating modern slavery and child labour, promoting equality, and embracing diversity. Collaboration with employees, suppliers, customers, third-party auditors, and communities is pivotal in upholding compliance with laws and regulations.

Accountability and Transparency

Strengthening internal and external communication channels remains a top priority for SMI. Our primary objective is to enhance transparency across all stakeholders, offering insights into our operations and guiding principles through avenues such as ESG reports, face-to-face interactions, social media, and digital platforms.

All policies, environmental reports, and sustainable assessments are readily accessible to ensure transparency.

Risk Management

Our internal auditing team diligently evaluates every facet of our business to ensure adherence to our code of ethics and baseline compliance.

The SMI Directory, a centralised platform housing our procedures, policies, and certificates, is overseen by the SMI Policy Committee and Head of ESG. This team ensures regular updates and dissemination of information across internal departments.

Collaboration with The Reassurance Network Group serves to bridge the gap between SMI and our factories responsible for producing our exclusive brand, ROKWEAR®, encompassing garments, footwear, and gloves.

RESPONSIBLE SUSTAINABLE PARTNER STRATEGY

The Reassurance Network (TRN) was founded in 2003 by Malcolm Guy, a key figure in the ethical trade movement at The Body Shop. For over 20 years, TRN has provided tailored supply chain auditing services to clients across various industries.

With operations in over 40 countries, TRN’s auditing teams bring local expertise and an in-depth understanding of regional working cultures, enabling strong relationships with manufacturing partners. TRN’s core mission is to enhance supply chain performance while ensuring compliance with industry regulations and standards.

In 2023, as part of our commitment to strengthening our governance pillar and ensuring due diligence, SMI began partnering with TRN.

TWO-PILLAR AUDITS

Labour Standards

As part of our ethical compliance standards, all factories undergo a two-pillar audit.

The focus is on two key areas:

Labour standards
Health & Safety

This includes reviewing employee working hours and wages and ensuring compliance with national and international labour laws, as well as preventing child and forced labour.

Health and Safety

This pillar assesses workplace safety, emergency preparedness, and access to healthcare for employees.

We believe in building meaningful and collaborative relationships within our supply chain. After each audit, both the audit report and corrective action plans are shared with the supplier. Risks identified are classified into three categories - Critical, Major, or Minor - with specific timeframes for resolution based on the level of risk and impact.

By working closely with our partners, we ensure that these audits are not just about compliance but about fostering continuous improvement in ethical standards across our supply chain

the Rokwear® supply chain

Understanding our supply chain helps us drive efficiency, maintaining transparency, and managing risks effectively. Supply chain mapping gives us a clear view of how goods and information flow, from raw materials to the final product.

At SMI, we go beyond simply mapping our supply chain. We carefully score and evaluate our suppliers against our standards for quality, sustainability, and ethical practices. This helps us build a responsible, resilient supply chain with partners we can trust.